Legal

1. Agreement to Terms

Ridge Maps (referred to herein as "Ridge" or the "App") offers a mobile application ("Ridge"). By accepting these Terms & Conditions, you agree that you use Ridge contingently with the terms set forth herein.

2. Description of Ridge

Ridge provides recreational ski navigation, run selection, lift guidance, and route planning based on publicly available and proprietary map data. Ridge+ subscribers may also see general weather forecasts (temperature, conditions, wind) sourced from Apple WeatherKit.

The App does not provide real-time snow depth, piste conditions, avalanche data, or safety-certified navigation.

3. Premium Features & In-App Purchases

Ridge offers optional premium features ("Ridge+") available for purchase within the App. What each pass unlocks, its price, and its duration are shown in the App before you buy.

All payments are processed exclusively by Apple through your Apple ID account, via Apple's In-App Purchase system. Ridge Maps does not receive, process, or store your payment card details.

3.1 Day Pass & Week Pass (non-renewing)

The Day Pass and Week Pass unlock Ridge+ features for a fixed period (24 hours or 7 days respectively) from the time of purchase. Neither renews automatically; access simply ends at the end of the period, and no further charge is made. There is nothing to cancel.

3.2 Season Pass (auto-renewing subscription)

The Season Pass unlocks Ridge+ features for one year and renews automatically. Where you purchase the Season Pass:

• The price and duration are shown before you confirm purchase
• Payment is charged to your Apple ID account at confirmation of purchase
• The subscription renews automatically unless auto-renew is switched off at least 24 hours before the end of the current period
• Your Apple ID account will be charged for renewal within 24 hours before the end of the current period, at the then-current price
• You can view, manage, or cancel your subscription at any time via iOS Settings > [Your Name] > Subscriptions

3.3 Refunds

All purchases are billed and managed by Apple. Refund requests must be submitted directly to Apple via reportaproblem.apple.com or the App Store, in accordance with Apple's refund policies. Ridge Maps is unable to issue refunds directly and accepts no liability for Apple's handling of refund requests.

3.4 Purchases by Minors

Where the App is used by a minor, in-app purchases should only be made through a parent or guardian's Apple ID, with Apple's parental control features (such as Ask to Buy or Screen Time spending restrictions) enabled where appropriate. Ridge Maps accepts no responsibility for unauthorised purchases made by minors where appropriate parental controls have not been enabled.

3.5 Restoring Purchases

As Ridge does not require account creation, Ridge+ purchases are linked to your Apple ID rather than to a Ridge account. If you reinstall the App or change devices, you may restore previously purchased Ridge+ access using the App's "Restore Purchases" function, subject to Apple's standard restore functionality.

3.6 Changes to Pricing and Premium Features

Ridge Maps reserves the right to change the price, scope, or availability of Ridge+ features at any time. Where reasonably practicable, users will be notified of material pricing changes in advance via the App Store. Any change to the price of an active Season Pass subscription will not take effect until your next renewal and will be presented to you for acceptance in accordance with Apple's App Store requirements.

4. Not a Safety-Certified Navigation System

Ridge is not a replacement for official resort signage, certified navigation equipment, or avalanche guidance.

Local ski conditions, closures, hazards, and posted signs always take precedence over any route provided within the App.

5. User Responsibilities

Users agree to:

• Follow all resort rules and signage
• Prioritise local signage over Ridge
• Maintain awareness of surroundings
• Ski within their abilities
• Not rely solely on Ridge for safety-critical decisions

Ridge Maps accepts no responsibility for negligent behaviour resulting from failure to observe the above points.

6. Location Data

With your permission, Ridge reads your device's location to show your position on the map and improve route accuracy. Location is read directly on your device and is never sent to, processed, or stored by the developer.

7. No Account Required

Ridge does not require account creation, and as such, we do not ask for or collect direct personal identifiers like your name, email, or phone number. Ridge+ purchases are tied to your Apple ID rather than a Ridge account (see Section 3.5).

8. Data Collection & Privacy

Ridge does not collect direct personal identifiers, such as your name, email address, or phone number. We may collect anonymous usage data and device identifiers for the sole purpose of analytics and improving the app.

Anonymous crash logs or diagnostics may be collected by Apple and our third-party services to improve app stability and performance.

Apple also provides us with limited transaction data to validate Ridge+ purchases; see the Ridge Privacy Policy for details.

See the Ridge Privacy Policy for more details on the limited data we collect.

9. Third-Party Data & Accuracy

Ridge uses map and ski-area data from third-party or community sources.

The developer does not guarantee that any information displayed in the App, including but not limited to maps, trail status, lift operations, or estimated skiing durations, is accurate, complete, or up-to-date.

All such information, including time estimates, is provided for general guidance only and may vary due to user skill level, conditions, operational changes, or data inaccuracies.

Accordingly, the developer cannot be held liable for any errors, omissions, delays, or inaccuracies in the displayed information, nor for any consequences arising from reliance on it.

10. Limitation of Liability

To the maximum extent permitted by law, the developer is not liable for any injury, accident, or loss arising from use of Ridge, including but not limited to:

• Skiing accidents
• Incorrect navigation
• Reliance on map, trail, lift, or duration data
• Device issues while skiing
• Failed, delayed, disputed, or unauthorised in-app purchases or subscription transactions processed via Apple

Use of Ridge is entirely at your own risk.

11. Changes to Ridge

The App's content, features, or functionality may change at any time without notice.

12. Updates to Terms

These Terms may be updated periodically. If these Terms & Conditions are updated, you will be prompted to review and accept the revised terms in order to continue using the Ridge app.

13. Contact

Questions about these Terms may be directed through the App Store listing, or by emailing Ridge.Maps@outlook.com.

1. Information We Collect

Ridge collects two types of information, plus limited purchase data if you buy Ridge+:

Location Data

Used only, with your permission, to show your own position on the map while navigating. Location is read directly by your device and used to render your position; it is never sent to, processed, or stored by Ridge or any third party.

Anonymous Analytics (Firebase Analytics / Google Analytics 4)

Ridge uses Firebase Analytics (Google Analytics 4) to collect anonymous usage and performance data, such as:

• Feature usage
• App interaction patterns
• Session duration
• Device type and OS version
• Device ID
• Crash and stability information
• Approximate user location (city and country) derived from the user's IP address

IP-Address Handling (Google Analytics 4)

Google Analytics 4 does not log or store full IP addresses by employing masking. For users located in the EU, IP data is processed solely to generate approximate location information (such as city and country) on servers within the EU. The IP address is then immediately discarded before any data is sent to other Analytics processing servers, which may be located outside the EU, including in the United States. At no point are full IP addresses retained, stored, or accessible to the developer.

No direct personal identifiers, such as name, email address, or phone number, are stored or accessible to the developer.

App Store Transaction Data

When you make an in-app purchase, Apple provides Ridge with limited transaction-related information necessary to validate your purchase and unlock the relevant Ridge+ features. This may include:

• Product or purchase identifiers
• Transaction ID and date
• Purchase status (e.g. active, expired, refunded)

This information does not include your name, payment card details, or Apple ID email address. Ridge does not receive or store your payment information; payment is handled entirely by Apple in accordance with the Apple Media Services Terms and Conditions and Apple's own Privacy Policy.

2. Children's Data

Ridge is not intended for children under 16. We do not knowingly collect or process personal data from children. If you believe a child has provided data, please contact us so we can delete it.

3. How We Use Your Information

We use:

• Location data to provide navigation, route planning, and map positioning in line with GDPR Art. 6(1)(b)
• Anonymous analytics to understand how the app is used and improve stability, usability, and performance in line with GDPR Art. 6(1)(a)
• Transaction data, to deliver and validate purchased Ridge+ features, in line with GDPR Art. 6(1)(b) (performance of a contract)

We do not use your data for advertising or tracking across apps.

4. Data Storage

• Resort map data and user preferences are stored locally on your device
• Location data is processed in real-time and immediately discarded after use
• Crash logs collected by Apple are stored according to Apple's retention policies; see Apple's privacy documentation for details
• Firebase stores anonymous analytics on secure Google servers
• Purchase validation data is held by Apple; Ridge does not operate external servers and does not store personal user data

5. Third-Party Services

Ridge uses:

Firebase Analytics (Google)

Used solely for anonymous usage statistics and performance insights. Firebase may collect:

• Device model
• Device ID
• OS version
• App version
• Interaction patterns
• Crash/diagnostic information
• Coarse geo-location derived from IP address (the full IP address is not logged or stored)

Firebase does not receive direct identifiers such as name, email, or phone number, which would directly reveal your identity.

Firebase Analytics acts as a data processor on our behalf. Processing is governed by Google's Data Processing Agreement and the use of EU Standard Contractual Clauses (SCCs) to safeguard international data transfers outside the UK or EU. Google may process data on servers located outside the UK or EU (including the United States). These transfers rely on GDPR-approved safeguards.

Apple (App Store / In-App Purchase)

All Ridge+ purchases are processed by Apple. Apple acts as an independent controller of your payment and billing information under its own Privacy Policy; Ridge never receives or stores this information.

6. EU Representative (Article 27 GDPR)

Ridge includes information about ski resorts located in EU countries; however, we do not target or identify individual users in the EU, do not collect personal data, and only process limited, low-risk information such as anonymous usage analytics and Apple-provided purchase validation data. Based on the nature, scope, context, and low volume of this processing, we currently consider that we meet the exemption criteria under Article 27 of the EU GDPR and are not required to appoint an EU representative.

We will continue to monitor our processing activities and user base, and we will appoint an EU representative if our circumstances change in a way that makes this necessary.

7. Your Rights & Controls

You may:

• Disable location access at any time in iOS Settings
• Disable analytics at any time in Ridge's own Settings screen (Settings → Analytics); this turns off Firebase Analytics collection directly, and is separate from iOS's own "Share Analytics" toggle, which controls Apple's diagnostics, not Ridge's
• Delete the App to remove all locally stored data

User-level and event-level analytics data will automatically be deleted after 14 months of inactivity or uninstalling the App.

In addition, users in the UK and EU have the following rights under GDPR:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to object to processing (including analytics based on legitimate interest)
• Right to data portability where applicable
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority: UK users: Information Commissioner's Office (ICO); EU users: Your local Data Protection Authority

Because Ridge does not collect identifiable personal data, these rights may have limited practical applicability, but we will honour all lawful requests.

Withdrawal Right for Digital Content (EU/UK Users): Under the EU/UK Consumer Rights Directive, you may ordinarily have a 14-day right to withdraw from a purchase of digital content without giving a reason. By completing a purchase of a Ridge+ pass and choosing to access it immediately, you expressly consent to immediate delivery of that digital content and acknowledge that you thereby lose your right of withdrawal once the feature has been unlocked.

8. Contact

For privacy concerns or questions, you may contact the developer through the Ridge App Store listing, or by emailing Ridge.Maps@outlook.com.